Customer Service Support

Representatives are located throughout the province and perform various functions such as customer account administration, cashiering, collections and general inquiries.

Members of this team are the primary contact for the general public. They are responsible for responding to customer inquiries, concerns and complaints in a timely and efficient manner. They review, analyze and process various reports and assist in administration duties.

Ideal candidate

• Grade 12 or equivalent
• Keyboarding/typing speed of 45 wpm
• 2 years administrative experience in customer service work involving the answer and processing of external customer inquiries, utilizing procedures and systems of similar complexity to SaskPower customer services systems
  • OR successful completion of the Office Education Program
  • OR a certificate or diploma in business administration or an equivalent program from a recognized institution

Required skills

• Working effectively with others
• Problem solving
• Maintaining a working knowledge of processes, policies and procedures
• Good verbal and written communication skills