Business New Service Request

These requirements apply to the installation of service to any premise used for non-residential or non-agricultural purposes. We use the term general service to describe these services. This does not apply to oil field work.

Apply online

Eight steps to getting a power line installed to a new general (business) service:

1. Apply early in the planning stage by completing the online application form, or by contacting us at 1-888-757-6937. A site plan must be provided with your application. If you are applying on behalf of the owner, please provide the owner's contact name, address and phone numbers. Clearly identify the person who will provide information for service design and installation and differentiate it from the information required for invoicing and monthly billing.
2. Include information on the type of business, hours of operation and a list of equipment and motor loads.
3. We will provide you with a tracking number for your service application. Keep this number for reference if you need to call us.
4. We will provide you with a price for electrical service at your location. A letter of quote will be provided for your approval and signature. This quote is valid for 30 days. In order to proceed, this document must be signed and returned to us along with a payment, if required. Your prompt attention will decrease your wait time for service.
5. Once we've received your signed approval to proceed, a site visit will be arranged and a construction drawing will be prepared. This construction design will be provided to the owner for approval and signature. Any additional documents that require signing (easements) will also be included. Read these documents carefully. Once signed, any changes you request to service location or design details may result in additional charges.
6. We will apply for any necessary permits, easements and regulatory approvals required to construct your service on your behalf. Since these approvals are requested from outside organizations, this process may impact service delivery timelines. Construction crews will be tentatively scheduled.
7. The area where electrical facilities will be installed must be within 150mm (6") of finished grade and must be clear of debris or obstructions.
8. If applicable, we will forward a final invoice to you after construction has been completed.

Two steps to getting a meter installed to a new general (business) service:

1. You must purchase and submit an electrical permit to the SaskPower Electrical Inspections Department before your meter can be installed. See the gas and electrical permits and inspections page for information and to download a permit form. The Electric Service Requirements (Section 1) document contains more information on the electrical permit requirements.
2. The service address listed on the electrical permit must match the address provided on the service application. Without this document we will not install your meter or energize your service.

Buried supply service and point of delivery

We normally install a buried supply service to all new consumers. Circumstances may dictate that an overhead service remains or is installed. You should advise us of any abnormal site conditions such as rocks, concrete or underground structures that may prevent a buried service.

As part of supplying service we normally provide the transformers and all associated hardware, which includes:

• The poles
• The concrete vaults
• The primary cable
• The ground grids for the transformer

The location of the supply transformer and the point of delivery will be by mutual agreement after technical and accessibility issues have been considered.

We normally provide and install the service cables to your exterior meter box or exterior splitter. This becomes the point of delivery. If acceptable to us, the point of delivery may be the secondary bushings of a pad-mount transformer. You would supply and install the secondary cable. When the main service size exceeds 800-amps, or where the service would exceed three conductors per phase, you are responsible to supply and install the secondary cables.

For complete information on service requirements, points of delivery, metering, safety clearances and separation from other facilities, please refer to the Electric Service Requirements (Section 2).

We will provide electrical system parameters to help you design a quality compliant system. Services that do not comply with the power quality limits for harmonics and flicker set out in the Electric Service Requirements (Section 3) may be disconnected until deficiencies are corrected.

Please note:

The meter installation is separate from the service installation and therefore may not occur at the same time.

This new electrical service will be put into account billing and be subject to minimum bills when the meter is installed or sixty (60) days after service has been made available, whichever is sooner.