You can add up to 25 locations with a few easy taps:

• From the Home screen, tap the “View Now” button under Outage MapSelect locate me icon in the bottom left corner of the map, search for an address, or scroll the map in to pinpoint a location.
• Select the “Add Area” button in the white bubble to confirm the area you’re adding.
• You will see a success message when the area has been added to your Outage Areas.
• Ensure your Outage Notifications are enabled by selecting the “Notifications” icon
• Select “Notification Preferences”
• Select “General Notifications”
• Look for Outage Notifications and check the boxes for the ways you want to be notified – Text, Email or App Alerts
• Select “Save”

You’ll get alert notifications for all outages in the areas you’ve selected. Your home or business may or may not be affected.

If you’ve selected an area in the app, you’ll get notifications for this area. This may or may not affect your house.

You still need to call us to report your power is out. Once we modernize the grid, it'll help us better pin point who's affected during an outage.

This could be because:

1) Our operators are diagnosing the problem. It could take 5 to 10 minutes to get an alert. We’re just making sure that the information we send you is right.

2) Your alert notifications are turned off. Check your phone and SaskPower App settings to make sure both are on.

3) Make sure your cellular data is turned on. This will help make sure you’re getting notifications.

4) If your house is near a border, it may be in a different area than your neighbours. Try selecting areas on the map that border your home. If you’re still having issues please Contact Us.

Our app is supported by Apple Maps for iPhone and Google Maps for Android. Because they don't support land locations, you'll have to switch it to GPS coordinates. You can use these sites to do this:

• http://www.prairielocator.com
• http://www.legallandconverter.com

Yes, to submit a meter reading through the SaskPower App you must login. If you’d like to submit a meter reading without logging in, visit saskpower.com/meterreads.

• When you open the app, select “Log In”
• Select “Sign up now”
• Enter your email address into the field and tap “Send verification code”
• A code will be sent to your email inbox
• Enter the code into the Verification Code field and select “Verify Code”
• Select Continue