Help Me Move

Easily start, stop or transfer your service. Because moving is a lot of work. This doesn't have to be.

Please plan ahead as it takes 2 business days to fill your request.

Ready to Get Started?

Fees and Details

• Transfer Your Service:
  • $35 + GST connect fee will be added to your first bill at the new premise.
    • Save $35 by submitting your own move-in meter read within the first 3-days of moving into the premise. If completed, we automatically know not to come. You don’t need to notify us.
  • When you move, your account number changes. If you have pre-authorized payments set up you’ll need to update it with your new account number.
• Start a New Service
  • $35 + GST connect fee will be added to your first bill.
    • Save $35 by submitting your own move-in meter read within the first 3-days of moving into the premise. If completed, we automatically know not to come. You don’t need to notify us.
  • If we need to come on-site to reconnect your power, the fee is then $90 + GST.
• Stop Service
  • There is no fee for stopping your service.
  • You can receive your final bill quicker by submitting your own move-out meter read within 3-days of moving out of the premise.

Not sure how to submit your own meter read? It’s easy! Visit Meter Readings to learn how.