If a tree is touching a power line or sparking, stay back at least 10 metres and call 310-2220 immediately. For your safety, never attempt to trim or remove a tree near a power line yourself. Submit a request, and we’ll assess the situation.
Depending on the power line, trees and other vegetation should always be kept between 3 and 22.5 metres (10 and 75 feet) away from the line.
If a tree is growing close to a power line and you think it could be dangerous, submit an assessment with us. We’ll come out and assess the tree for free. If we determine the tree needs to be trimmed or removed, we’ll make the arrangements to do so.
What to Expect
Tree Location Matters: Depending on the tree’s location, how quickly its branches re-grow, and other factors, a large section of the tree may need to be removed.
Branch Disposal: It is up to you to clean up and dispose of trimmed tree branches left behind.
Complete Removal: In some cases, we may need to remove the tree entirely. This happens if the tree is in the right-of-way, in danger of falling over and hitting a power line or can’t be trimmed to a safe distance.
Expert Care: We hire certified utility arborists to handle the job. They are knowledgeable about plant ecology and have the training needed to work around power lines safely.
Before We Begin: Unless it’s an emergency, we’ll do our best to contact you about our plans before we start the work.
Ready to Get Started?
Requesting a tree trimming assessment is easy! You can:
- pinpoint the location
- upload images
- add comments
If a tree is near or touching a telecommunications line, rather than a power line, not to worry – trees generally don’t interfere with those services. Telecommunications lines are usually connected lower on the pole than power lines.
